1. Shipping & Delivery

At FitRun Shoes LLC, we are committed to providing fast, reliable, and secure shipping for all orders. We work with trusted carriers to ensure your men’s running shoes arrive on time and in excellent condition.

Shipping Destinations

  • We currently ship within the United States.
  • International shipping options may be available in the future.

Shipping Methods & Estimated Delivery Times

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-4 business days (if available)
  • All orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Costs

  • Shipping costs vary based on the shipping method and destination.
  • The total shipping fee will be calculated at checkout before payment.

Order Tracking

  • Once your order has shipped, you will receive an email confirmation with a tracking number.
  • You can track your order on the carrier’s website for real-time delivery updates.

2. Order Processing & Fulfillment

  • We carefully inspect and package all orders before shipping.
  • Customers must ensure that the shipping address entered at checkout is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If you need to update your shipping address after placing an order, contact us at west@fitrunshoe.shop within 12 hours of placing your order.

3. Delivery Issues & Delays

  • Delivery times are estimates and may be affected by factors such as weather conditions, carrier delays, or high order volumes.
  • If your package is marked as delivered but you have not received it, please check with neighbors or your local post office before reaching out to us.
  • If a package is lost in transit, we will work with the carrier to resolve the issue.

4. Returns Due to Failed Delivery

  • If a package is returned to us due to an incorrect shipping address or failure to claim the package, the customer is responsible for additional shipping costs to resend the order.
  • If the customer chooses not to have the order resent, a refund will be issued minus the original shipping cost.

5. International Shipping (Coming Soon)

  • We are working on expanding our shipping options to include international destinations. Stay tuned for updates!

6. Contact Information

If you have any questions regarding shipping and transportation, please contact us:

📧 Email: west@fitrunshoe.shop
📞 Phone: 719-715-6325
📍 Address: 1880 Office Club Pointe Suite 235, Colorado Springs, CO 80920, United States